Booking Terms and Conditions

These terms and conditions set out the basis upon which you hire myhabs from Myhab Limited ("us" or "we", as appropriate) and use the same. Please ensure that the information you complete when booking is correct and complete - we cannot be held responsible for mistakes which result from incorrect or incomplete information you provide.

Definitions

"myhab" is the myhab accommodation product to be provided to you for use at the event and includes all physical items provided with the product.

"contract" is the contract between us and you for the supply and rental of the myhab.

"event" is the festival where the myhab will be used, as set out on the booking form.

Rental Period

The contract will commence on the day of your arrival at the event and will terminate on the day the event closes.

Hire Charges and Damage Deposit

Charges for hire of myhab(s) are payable at the rate set out on the booking form ("hire charges"). To complete your booking, you will also be required to pay a damage deposit, in the amount set out on the booking form, which will be returned to you if the myhab is delivered up to us at the close of the event in the same condition in which it was provided to you. If it is not, we will be able to deduct the costs of any repair from the deposit and return any balance of such sum to you.

Full payment (including damage deposit) is due once your booking has been accepted by us and accommodation cannot be confirmed until we receive payment in full and clear funds. On receipt of payment, a confirmation letter and receipt will be sent to you by email confirming your booking. No further reminder will be sent.

Refunds

If you cancel your booking 28 days or more prior to the start of the event we will refund hire charges that you have paid subject to levy by us of a cancellation fee of 10% of the hire charges. If you cancel your booking more than 14 days before the start of the event (but less than 28 days before the start) we will refund hire charges that you have paid subject to levy by us of a cancellation fee of 50% of the hire charges. No refund will be given if you cancel your booking 14 days or less prior to the event.

In the unlikely event that your accommodation becomes unavailable due to circumstances beyond our control, a full refund will be given.

Acceptance

You will satisfy yourself that the myhab as supplied is of satisfactory condition. Any fault in the myhab must be notified to one of our staff at the event as soon as reasonably practicable after it is discovered and in any event within one hour of being discovered.

We reserve the right to substitute your myhab for another of equivalent specification. The myhab may have sponsor branding applied to it which you will ensure is not defaced, removed or modified in any way.

You will leave the myhab in good condition and clean and tidy at the end of the event. The myhab remains our sole property.

One myhab accommodates up to two persons (this limit may not be exceeded) and a myhab may not be moved, altered, modified or adjusted without our consent.

Loss and damage

We exclude to the fullest extent permitted by law our liability to you for loss or damage resulting from your use of the myhab. As party leader, you are responsible for the behaviour of all members of your group and will be liable for any loss or damage to the myhab, the site where it is located or its contents during their stay. It is your responsibility to ensure that all possible steps are taken to avoid injury when using the myhab. You will also ensure that you and your party complies with all rules set down by the event organisers e.g. no animals at all can be allowed on the event site.

You will not subject the myhab to any misuse or wear and tear inconsistent with normal and reasonable use, complying, where applicable, with manufacturer recommendations or any other reasonable requirements that we notify you of.

The myhab is a public space and you will not smoke inside it. You will further not use a naked or other type of flame in, on or around the myhab.

Items kept in the lockable box inside the myhab are kept there at your own risk we do not accept responsibility for any loss of or damage to any such items or any other items kept in the myhab.

Any dispute between us and you arising from the rental or use of the myhab or these terms and conditions is governed by English law.